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In the following way we send our wonderful products:

We like to pack our products extremely careful, so that they reach you in a perfect way.

We work together with the German post office (DHL).

You just pay a flat rate of 4,90€ for dispatching and safe wrapping.

Should you like to get your parcel to a packing station of German post office, that is possible, too.

We send your parcel without any payment of dispatching for you starting with an order of above 45€ (only yarn, not including post rates) within Germany.

Charges into the European or outside - Europe countries are calculated automatically by our shop system.

We always try to get the best rates for you.

You can, of course, have a look into during your order - activities.

Our time of delivery

We produce individual and special products for you. So our time of delivery varies depending on the amount of work.
For every article the are declared in the shop.

In case you order different products the time depends on the most intensive amount of work.

The declared periods are maximums, we always try our very best to be faster in time as written down in the shop. So it might happen the products reach you faster than said in our declaration.

Condition for the delivery is always that your payment is registered in our statement of account.

Choice of payment

In our shop you may decide between several safe und comfortable ways of payment.

1. first of all payment to our account

2. payment via paypal – In that case you can do your activity in a very comfortable way using your credit card or via transformation from your account.

Our shop will lead you automatically towards the several possibilities and you may choose what you prefer.

Obviously we work with a safe data collection.


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